Consumers buy gold ornaments and suffer from shortfalls

For ordinary consumers, the purchase of gold jewelry is not a small expense, if the merchants do some hands and feet on the weight of gold, it will cause consumers to lose a lot. Recently, Mr. Shi has experienced the experience of a short weight of gold jewelry.

“The merchant claims that the total weight of this gold pendant is 7.5 grams, but its actual weight is only 7.4 grams.” According to Mr. Shi, he spent 2190 yuan on a jewelry counter to buy this gold pendant called “Time to Run”. After weighing home, it was found that the actual weight did not match the nominal weight of the merchant, and there was an error of 0.1 gram. To this end, Mr. Shi found the jewellery counter and asked the salesperson to weigh it on the spot. The result was the same as the weight he had at home, 7.4 grams. The salesperson of the jewelry counter explained: "The weight loss is caused by wear during the wearing process." Mr. Shi does not agree with this statement. He said: "I have only worn it for 5 days. How can I have such a large amount of wear? I suspect that the weight of the pendant is problematic." Subsequently, the person in charge of the jewelry counter called the manufacturer of the pendant. The answer was: "There are too many products, and the workers are too busy to come, and there is inevitably a weighing error."

The author inquired about the "Measures for the Supervision and Management of Retail Commodity Weighing Measurement" and found that the weight of each piece of gold jewelry does not exceed 100 grams, and a negative deviation of 0.01 grams is allowed. The weight error of Mr. Shi’s gold pendant is 0.1 gram, which is more than 10 times the prescribed amount.

"This is obviously a shortage of two businesses and fraudulent consumers." Mr. Zhao, an industry insider, reminded consumers that when purchasing all kinds of gold ornaments, they should pay attention to the on-site check weight and record relevant information on the purchase vouchers if necessary. In addition, consumers should also pay attention to whether the scale value of the meter used by the merchant is accurate to 1 mg or more. The more accurate the scale value, the higher the accuracy of weighing. At the same time, consumers should also observe whether the meter has passed the inspection of the legal metrology agency. Generally, the inspected meter is affixed with a certificate of conformity, and is marked with information such as the inspection unit, the name of the inspector, the date of inspection, and the expiration date. “Only weighing with qualified gauges will make the results credible.” Mr. Zhao stressed.

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